Effective: 2026-10-06 · Last updated: 2026-10-06 · English
1. Provider and scope
Operator and data controller: Roomzor; legal form: KB Sole Trader — TODO_LEGAL_CONFIG: confirm proprietor and registered legal form; registered address: TODO_LEGAL_CONFIG: full registered address (Hungary, EU supplied); tax number: 888 88 88 — TODO_LEGAL_CONFIG: verify supplied test value; registration number: 666 66 66 — TODO_LEGAL_CONFIG: verify supplied test value; registering authority: Hungary, RA — TODO_LEGAL_CONFIG: identify registering authority. Contact: support@roomzor.com. DPO: TODO_LEGAL_CONFIG: confirm whether a DPO is appointed.
Entries marked TODO_LEGAL_CONFIG await operator confirmation. This document describes the current test installation and features that may be enabled later.
These English-language terms apply to individual and business users in the EU. Business users must have authority to act for their organization. Mandatory consumer rights remain applicable to consumers. Hungarian law governs subject to any mandatory protections of your country of habitual residence.
2. The service
Roomzor provides 2D floor plans, furnishing, interactive 3D previews, project storage and exports. Depending on enabled features and your workspace plan it may also provide team collaboration, tasks, client portals, quantities, budgets, marketplace assets, private objects and renders. Plans and estimates are visualization aids; consult qualified professionals for structural, electrical, plumbing, regulatory and construction decisions.
The local test installation has paid checkout disabled. Only a feature actually offered and enabled is available. Test availability and data durability must be considered before relying on the service for production work.
3. Account and electronic contract
To register, enter a name, e-mail and password, review these terms and the Privacy Policy, actively tick the unchecked terms box and submit. Correct input before submission, or contact support afterwards. The server records your user ID, accepted revision and time. A confirmation e-mail is queued and the confirmation screen explains the next step; verify your address before signing in. On the test installation mail is retained as local test output rather than sent to an inbox.
The contract language is English. You can save or print these documents using your browser and retrieve the current version at this URL. Acceptance records and released document versions are retained by the operator. No optional marketing consent is required to create an account. Existing accounts are asked to accept the current terms actively; previous acceptance is not invented.
4. Account security and permitted use
Provide accurate information, protect your credentials and report suspected compromise. Use only content, models and third-party data that you are entitled to provide. Do not break access controls, upload malware, impersonate others, infringe intellectual property, harass people, distribute unlawful material, overload the service or scrape private information. The operator may investigate abuse proportionately and explain restrictions, except where disclosure would defeat security or be unlawful.
5. Your content and sharing
You retain your rights in uploaded content. You grant the operator only the permissions necessary to store, process, render, export, back up and share it as you instruct. Ordinary projects and uploaded documents are private to authorized workspace members. A project cannot be deleted directly: archive it, and it is deleted automatically 7 days after it was archived (restore it before then if you still need it). Exports, such as PDF plan sheets, reports, pictures and drawings, are made when you ask for them and downloaded at once: we do not store export files, so keep the files you download. We keep only a short note that an export was made (who, which project, which kind and when) for one day, to apply the waiting rule of the Free plan; the activity history of the project also shows that it happened. Share and portal links are credentials: recipients with a valid link and any configured password may view the selected material. Revoke links that should no longer work.
Publishing a marketplace listing, manufacturer profile or approved template is a separate affirmative action governed by the displayed creator/content terms. Such content may be distributed to other users. Report suspected illegal content through the marketplace report action or support@roomzor.com, including the location and a reasoned explanation. Moderation reasons and appeals are handled through the existing review process. TODO_LEGAL_CONFIG: review DSA classification and obligations before a public marketplace launch.
6. Intellectual property and third parties
Roomzor software, branding and curated materials are protected by their applicable rights and licenses. Asset access does not transfer ownership or grant an unrestricted redistribution license; any download or enterprise license is shown and accepted separately. Open-source components retain their own license terms. Customer-selected links, webhook destinations and optional provider services have their own terms. Enable external image processing only for content you are authorized to send.
7. Paid features, subscriptions and confirmations
When enabled, the pricing page and checkout show the selected plan, billing interval, currency, seats, applicable taxes and the payable total. Monthly or annual subscriptions renew automatically only as disclosed at checkout. Credits, packs or model downloads may be one-time purchases and may carry separate license conditions. Any trial and its end conditions must be disclosed explicitly; the current implementation does not promise a trial.
Review and correct the plan, interval, seats and purchase before confirming a payment obligation. Stripe is used only when configured. Roomzor grants purchases after a verified provider event; returning from checkout alone does not prove payment. The resulting order and subscription state are available in Billing, with a provider receipt where supported. TODO_LEGAL_CONFIG: finalize tax display, invoicing and durable order confirmation before selling to consumers.
8. Consumer withdrawal and digital-service rights
Where a distance consumer contract is covered by Hungarian/EU withdrawal rules, a consumer generally has 14 days from contract conclusion to withdraw or terminate. To exercise it, send an unequivocal statement to support@roomzor.com, identifying the account/order and date. Example: “I withdraw from the contract for [service/order], concluded on [date], account [e-mail], name [name], request sent [date].” You may use this example or any clear statement.
Immediate performance during the withdrawal period requires the legally appropriate express request and disclosures. A loss of withdrawal rights for digital content requires the legally required consent, acknowledgement and confirmation; acceptance of these general terms alone does not waive that right. Digital services and digital content have different rules. Proportionate charges and exceptions apply only when their statutory conditions are met. TODO_LEGAL_CONFIG: implement and review product-specific immediate-performance/waiver fields and durable confirmation before enabling B2C checkout.
Mandatory conformity, remedies, refunds and other consumer protections for digital content/services remain available. Nothing here excludes rights for defective performance, intentional wrongdoing or liability that law prohibits limiting.
9. Cancellation, closure and availability
When subscriptions are enabled, request cancellation in Billing through the available provider portal, or contact support@roomzor.com if that action is unavailable. The disclosed cancellation takes effect at the end of the paid period unless law or the purchase terms require an earlier end/refund. Before an account is closed, export needed work and arrange ownership of shared team projects. Request account deletion through support; removable account data is normally deleted within 14 days after verified closure, subject to lawful retention.
Maintenance, outages and feature changes may affect availability. We use reasonable care; backups do not replace your own copy of important plans. No unsupported service-level promise is made. For business users, any separately agreed service level and liability provision takes precedence within lawful limits.
10. Suspension, changes and complaints
Accounts may be restricted for serious misuse, security risks or a lawful obligation. Measures should be proportionate, with a reason and an opportunity to contest where permitted. Contact support@roomzor.com to challenge a decision or complain. Written consumer complaints are handled within the applicable statutory response period, normally 30 days, with a reasoned response.
Material terms changes receive advance notice in the app or transactional e-mail and a new revision; where required, users can reject changes and end the affected service. No retrospective change removes mandatory rights. A consumer may use the competent Hungarian conciliation board or other applicable alternative dispute body and seek a judicial remedy. TODO_LEGAL_CONFIG: identify the competent conciliation board and provider-specific complaint information once the full registered address is supplied.